Position Summary

Are you passionate about fostering a positive residential community? As the Administrative Coordinator for Residential Conduct (ACRC), you will play a crucial role in maintaining a safe and respectful environment for our students.

Key Responsibilities:

• Collaborate closely with Residential Conduct Coordinators (RCCs) and Campus Conduct Coordinators (CCCs).
• Review and process reports of student misconduct in accordance with Title 5, California Code of Regulations.
• Handle all aspects of incident report management, including detailed reviews, file processing, case distribution, and student communication.
• Generate detailed reports and analytics to ensure timely and accurate case processing.

Why Join Us?

• Be part of a dedicated team committed to student success and community well-being.
• Develop your skills in a supportive and dynamic environment.
• Make a meaningful impact on the residential experience of our students.

If you’re detail-oriented, organized, and ready to contribute to a thriving residential community, we want to hear from you!

Position Information

• This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m. (Possible evening and weekend hours during special events).
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Residential Education Office strives to provide safe and supportive on-campus living-learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. 

Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility.

Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: 

• Achieve excellence in all that we do. 
• Address students as unique individuals with multidimensional needs and unlimited potential for personal development. 
• Promote integrity, accountability, responsibility, respect and collaboration. 
• Promote the connectedness between curricular and co-curricular learning. 
• Embrace, celebrate, and educate on issues related to diversity. 
• Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. 
• Maintain balance and perspective, serving as sound role models for others.
• Innovate, evaluate, and refine programs to best meet the needs of the changing student population. 

To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18, and a variety of student assistants.

Division of Student Affairs and Campus Diversity 

The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: 

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; 
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; 
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; 
• Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and 
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: 

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

For more information regarding the Residential Education department, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. 

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Excellent attention to detail is a must.
• Excellent written and verbal communication skills.
• Experience working with students or student groups
• Ability to independently handle multiple work projects. 
• Proficiency in utilizing software tools such as Microsoft Office, Google Suite, etc.
• Knowledge of Residential Education Office and Office of Housing Administration Office programs and policies is preferred. 
• Knowledge of student disciplinary policies, regulations, procedures, philosophies, and other programs is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,058 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,058 - $6,653 per month. 

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on October 9, 2024. To receive full consideration, apply by October 8, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu.