Position: Associate Dean for Student Success and Outreach, College of the Arts
Effective Date: On or about July 1, 2025
Classification: Administrator III
Salary Range: The Administrator III (12-Month) classification salary is $82,692 - $265,428/per year. The anticipated hiring range may be up to $163,000 per year, commensurate with qualifications and experience.
Reports To: Dean, College of the Arts
Application: Review of applications to begin January 15, 2025. Position open until filled (or recruitment canceled).

California State University, Long Beach
College of the Arts

The mission of the College of the Arts (COTA) is to provide a dynamic, contemporary learning environment that honors and examines tradition, embraces, and cultivates diversity, inspires invention and innovation, and strives for and is recognized for excellence. Our faculty of artists, educators, performers, and scholars is committed to challenging students intellectually, creatively, and professionally, while encouraging them to find and to enrich their individual artistic voices. The College produces and brings to our community the highest level of art and design in making, teaching, scholarship, and public engagement in the form of concerts, exhibitions and installations, films, performances, publications, emerging media, creative consultations, travel opportunities, and interdisciplinary collaborations.

COTA at California State University, Long Beach is California’s largest and most comprehensive publicly funded school for the arts, with approximately 4,000 undergraduate and graduate students. It includes the Departments of Cinematic Arts, Dance, Design, and Theatre Arts, as well as the School of Art, the Bob Cole Conservatory of Music, the Carolyn Campagna Kleefeld Contemporary Art Museum, and the Carpenter Performing Arts Center (CPAC).

About the Position

The CSULB College of the Arts (COTA) welcomes applications for a college-level administrative position focusing on student success. The Associate Dean for Student Success and Outreach position provides strategic direction and guidance on the deployment and utilization of existing and new CSU and campus educational policies and procedures to achieve a high-quality, supportive, and inclusive educational environment. The incumbent in this position also leads process improvement initiatives to enhance operational efficiency and effectiveness, and they serve as a co-chair of COTA’s Strategic Planning Committee. The Associate Dean of Student Success and Outreach also employs project management skills to facilitate operational educational objectives and generates and oversees required statistical data and budgeting in collaboration with the Dean, the Associate Dean of Faculty, Curriculum and Instruction, and the Administrative Services Manager of the College.

Required Qualifications:

• Appropriate terminal degree, with successful university teaching experience, service, and a record of scholarly/creative activity suitable for a tenured, full professor faculty appointment in one of the College of the Arts’ six academic departments
• Demonstrated effectiveness in a leadership position or role that includes customer and/or student support services
• Demonstrated experience collaborating and coordinating effectively with academic units, colleges, and various other campus units and/or constituencies within an arts environment
• Demonstrated experience working collaboratively to set long-term objectives, goals, and priorities
• Experience with budget management including equitable allocation of funds in alignment with disciplinary needs
• Experience with outreach initiatives in the community and K-12 learning environments to build stronger partnerships and enrollment for the programs in the College of the Arts
• Demonstrated strong commitment to diversity, equity, and inclusion efforts and initiatives
• Demonstrated commitment to working successfully with diverse student, faculty, and staff populations

Preferred Qualifications:

• Familiarity or experience with one or more of the fields represented among the College of the Arts departments: art, cinema, dance, design, music, and/or theatre
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, and cultural backgrounds of college students, including those with disabilities
• Experience with technology-supported teaching environments and pedagogical approaches
• Demonstrated experience with a collective bargaining environment
• Demonstrated experience in one or more of the following areas: program assessment and review, graduate studies, enrollment management, student success, internships, research and grants, and admissions initiatives, and/or student mentoring in a program, department, college, and/or university environment.
• Demonstrated understanding of academic policies and procedures related to undergraduate and graduate education
• Demonstrated development of leadership in others through coaching and mentoring
• Demonstrated ability to collaborate and solicit input
• Expertise and/or commitment to issues and initiatives related to student success
• Experience of successfully working with populations demographically and socioeconomically like the CSULB student body

Duties:

• Maintain a continuous presence in the College of the Arts office and routine availability for consultation with students, staff, and faculty regarding student issues
• Engage the college to promote and address challenges with student success and foster opportunities to further student success in all facets of learning environment
• Advance priorities of diversity, equity, and inclusion as a foundation for student success, inclusive of faculty and staff roles and responsibilities
• Collaborate with COTA’s academic advisors to facilitate efficient academic advising structures and determine areas of support and develop programs for student retention and graduation including internship and career planning
• Collaborate with Department Chairs and Directors to develop and incorporate high impact practices into instruction, such as internships, service learning, and community engagement at both local and international levels
• Manage arts undergraduate and graduate programs in collaboration with the Associate Dean and Department Chairs, including requesting and allocating funding to provide appropriate academic support resources and access to mental health and wellness resources for students, faculty, and staff.
• Oversee student academic appeals, academic renewal, disciplinary sanctions, and academic integrity in accordance with FERPA guidelines
• Cultivate and expand COTA degree programs and public-facing units to meet the needs of our diverse student body and community partnerships through student success initiatives
• Assume a range of responsibilities as a key member of the leadership team of the College, as well as represent the College on relevant committees, councils, and projects and at various College functions within and outside normal work hours
• Expand and oversee the college scholarship and internship programs
• Effectively manage enrollment management and academic scheduling processes in collaboration with Department Chairs
• Work with the College’s leadership team to assist in student success initiatives, internships, study abroad programs, public relations/outreach, and provision of mental health resources for students, faculty, and staff
• Participate in ongoing college and university strategic planning efforts, including the monitoring of data, sharing of challenges and accomplishments with the broader college community, and regrouping/pivoting as necessary to meet strategic goals
• Complete additional duties as assigned by the Dean of the College

The College of the Arts at CSULB seeks to recruit faculty, staff, and administrators who enthusiastically support the University’s strong commitment to the academic success of our students, including students of color, students with disabilities, students who are first-generation to college, veterans, students with diverse socio-economic backgrounds, and students of diverse sexualities and gender expression. CSULB seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the People of California, to maintain the excellence of the University, and to offer our students a rich variety of expertise, perspectives, and ways of knowing and learning.  

How to Apply - Required Documentation:

• Letter of application addressing the required and preferred qualifications
• CV (curriculum vitae)
• Names and contact information for three to five references (to be contacted for confidential letters of recommendation should you reach the finalist stage). Note: On-campus applicants, please include at least one external reference in your list.

How to Apply: Click Apply Now icon to complete the CSULB online application

Requests for information should be addressed to:

California State University, Long Beach
College of the Arts
Attn: Jessica Troncoso
1250 Bellflower Boulevard
Long Beach, CA 90840-2004

 E-Mail: Jessica.Troncoso@csulb.edu or 562-985-7758

If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.) please contact: Jessica.Troncoso@csulb.edu.

Employment Requirements:

Pursuant to the California State University (CSU) Out-of-State Employment Policy, hiring employees to perform CSU-related work outside of California is prohibited effective January 1, 2022. By prohibiting employment outside of California, the CSU also prohibits hiring and retaining employees working permanently from a business location outside of the United States. Exceptions to the Policy are limited to approved and documented purposes for conducting CSU business outside of California.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter.

Background Check

A background check (including a criminal record check and telephone reference check with most recent employer) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

General Information

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. All management and executive employees shall be required to provide a written statement to the appropriate administrator of all outside employment at the time of hire or appointment and annually thereafter. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.

CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability (physical or mental), medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer.