Working Title: Manager, IT Operations Manager

Department Name: VP Information Technology

Division: Information Technology

Classification Title: Administrator II

MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range: $8,528 - $12,792 per month 

The anticipated hiring range for this position is $8,500 - $10,000 per month.

Salary is commensurate with experience.

Review of applications will begin Monday, October 5, 2026 and the position will remain open until filled. Applicants who apply by the first review date will be given first consideration.

About the Department/Position:

The Division of Information Technology supports the university’s academic, administrative, and operational priorities through reliable technology services, strategic planning, and collaborative campus partnerships. The division values accountability, innovation, service, collaboration, and responsible stewardship of university resources.

Under the general direction of the Vice President for Information Technology/Chief Information Officer (VPIT/CIO), the Senior Manager, IT Business Operations provides division-level leadership for financial management, human resources administration, procurement and contracts, executive-office operations, organizational strategy, and external and auxiliary partnerships. The position manages professional and administrative staff, establishes operating priorities and procedures, and advises the VPIT/CIO and IT leadership team on significant fiscal, personnel, and organizational matters.

The position also manages the VPIT Office’s executive workflow, ensuring effective coordination of executive priorities, meetings, communications, briefing materials, travel, decisions, and follow-up activities. The incumbent regularly handles confidential and sensitive personnel, financial, contractual, and organizational information.

 Overview of Duties and Responsibilities:

• Direct the IT division’s administrative and human resources operations, including workforce planning, recruitment administration, personnel management, organizational development, records management, and administrative service delivery. Manage professional and administrative staff by establishing expectations, assigning priorities, evaluating performance, and identifying development needs.
• Manage the administrative operations and executive workflow of the VPIT Office. Coordinate the VPIT/CIO’s calendar, meeting priorities, executive communications, briefing materials, presentations, complex travel, and other confidential matters. Track leadership decisions, commitments, and action items through completion.
• Direct the development, administration, monitoring, and forecasting of the IT division’s operating and capital budgets. Establish budget procedures, internal controls, expenditure standards, reconciliation requirements, financial reporting schedules, and accountability measures.
• Oversee procurement, contracts, accounts payable coordination, and vendor management. Authorize expenditures within delegated authority, resolve significant fiscal and contractual matters, evaluate vendor performance, and ensure compliance with CSU and university requirements.
• Lead implementation and assessment of the IT Strategic Plan or Digital Master Plan. Develop and implement division operating policies and procedures, establish performance measures, identify process and control deficiencies, prioritize administrative projects, and implement corrective actions within delegated authority.
• Represent the IT division in partnerships with Associated Students, Inc., the Loker Student Union, the Foundation, the University Budget Committee, and other campus or auxiliary organizations. Present IT priorities, negotiate operational and fiscal arrangements, coordinate joint initiatives, and lead executive briefings on matters with significant financial or operational impact.

Minimum Qualifications:

• Bachelor’s degree from an accredited four-year college or university in business administration, public administration, finance, human resources, information systems, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
• Five to seven years of progressively responsible experience in administrative, financial, or operational management.
• At least two to three years of experience managing professional employees, supervisors, or multiple administrative functions.
• Experience developing and monitoring budgets, administering internal controls, and analyzing complex financial and operational information.
• Experience exercising independent judgment in handling confidential and sensitive personnel, financial, contractual, or organizational matters. 

Knowledge, Skills, and Abilities:

• Comprehensive knowledge of organizational management, strategic planning, workforce planning, budget development, financial forecasting, internal controls, procurement, contract administration, and vendor management.
• Ability to manage multiple professional and administrative functions; establish priorities, procedures, service standards, and performance measures; supervise employees; and hold assigned functions accountable for results.
• Ability to analyze complex financial, staffing, contractual, and operational matters, identify risks and alternatives, and make sound recommendations to executive leadership.
• Ability to manage competing executive priorities, coordinate complex schedules and meetings, prepare executive-level communications and briefing materials, and monitor commitments through completion.
• Ability to communicate effectively and build collaborative working relationships with executive leadership, managers, employees, auxiliary organizations, vendors, consultants, and other external representatives. 

Preferred Qualifications:

• Experience working in a higher education, public-sector, or similarly complex organizational environment.
• Experience managing the operations and workflow of an executive office.
• Experience managing complex operating and capital budgets, procurement activities, contracts, and auxiliary or external partnerships.
• Experience developing or implementing strategic plans, operating policies, internal controls, and organizational performance measures.
• Experience using PeopleSoft or comparable enterprise systems and Microsoft Office applications for human resources, financial management, procurement, reporting, and workflow administration.

 To view the full position description, click “Position Description” above.

General Information:                             

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
• California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Learn more about working at the California State University and the impact of our mission.