Director of Office of Institutional Effectiveness
(Administrator II)
INTERNAL RECRUITMENT ONLY
Compensation and Benefits
The anticipated salary hiring range is up to $120,000 - $155,000 per year and to commensurate with qualifications and experience.
This is a CSU Management Personnel Plan (MPP) position.
Area of consideration is limited to current employees of the Office of Institutional Effectiveness.
Appointment will be temporary and is anticipated to end on or before March 31, 2027. It may be extended beyond at the approval of the Provost & Vice President for Academic Affairs.
Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general direction and reporting to the Vice Provost, the Interim Director for the Office of Institutional Effectiveness (OIE) provides leadership and management of OIE, working to advance institutional research, assessment, accreditation, institutional effectiveness, and data-informed planning. The Director supervises OIE staff responsible for the collection, maintenance, analysis, interpretation, validation, and communication of institutional data and oversees the timely and accurate completion of recurring university, CSU system, governmental, accreditation, and other required reporting. The Director establishes office priorities, assigns and monitors work, develops and maintains operating procedures and quality-control processes, manages office resources, and ensures effective and responsive delivery of OIE services. The Interim Director works collaboratively with campus stakeholders and units to promote consistent definitions, reliable institutional information, appropriate data governance, and effective reporting systems.
Key Qualifications
- Emerging trends in higher education, best practices, procedures, and frameworks of data governance.
- Principles and practices of effective leadership, motivation and performance evaluation.
- Contemporary evidence-based practices, tools and technology in the development of new methods and procedures in institutional research and assessment.
- Research reporting techniques; regression analysis, data visualization, treatment of data such as simple correlation methods, trend analysis, frequency distribution analysis, sampling techniques, hypothesis testing, and methods of interval estimation.
- Provide guidance for evidence-based institutional change.
- Manage personnel and budgets in a complex, multi-task environment.
- Assure integrity in the analysis of complex data sets; identify and troubleshoot data integrity issues within database system and reporting.
- Develop collaborative procedures and processes related to data governance and shared ownership of data.
- Demonstrate commitment to the essential values of diversity, equity, and inclusion, which are core to CSU Fresno’s mission and essential to achieving our student recruitment, retention, and graduation goals.
- Facilitate group participation, consensus building and foster employee development through coaching, counseling, and training; solve problems, troubleshoot, think creatively, and resolve conflicts.
- Exercise sound administrative judgment and initiative in the development of new methods and procedures.
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To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
- Bachelor's degree in relevant fields required (social science, higher education, or a related field that includes statistical analysis and/or research methodology).
- Minimum of six (6) years of professional experience of increasing complexity in higher education institutional research, program evaluation and campus planning, or a demonstrated record of comparable professional experience.
- Experience supervising, coordinating, mentoring, training, or providing lead direction to staff, or managing significant projects or team-based work.
Preferred Qualifications
- Master's or Doctorate preferred from an accredited institution with a focus in social science, higher education, or a related field that includes statistical analysis and/or research methodology.
- Expertise with statistical software (e.g. SAS, SPSS, R), Qualtrics, Tableau, data warehouse, and dashboard applications.
- Prior experience with university administrative organization, policies, procedures, and practices for institutional research-oriented roles.
Deadline & Application Instructions
Applications received by 5:00pm on Friday, September 25, 2026 will be given full consideration by the search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Equal Employment Opportunity
California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Human Resources Department at (559) 278-2032.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Jeanne Clery Campus Safety Act Notification
Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://occr.fresnostate.edu/clery.html.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Fresno State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at jhorio@mail.fresnostate.edu.
Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu.
Mandated Reporter Per CANRA
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Conflict of Interest
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background Check Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
Additional Information
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)