Job Summary

The Real-Time Captioner (may be referred to as CART/Communication Access Realtime Translation Provider) facilitates the communication and integration of Deaf, hearing impaired, and students with other disabilities (i.e., psychological /learning disabilities) including faculty, staff and university guests into the classroom, other instructional settings, and the university community. Real-time captioning/CART facilitates communication by converting the spoken word into instant text by using court-reporting methods, a laptop computer and/or a steno machine.

Key Responsibilities

• The Realtime Captioner/CART provides communication access by conveying verbal instruction into a mode of communication best understood by the Deaf/hearing impaired and/or otherwise disabled individuals including students, faculty, staff, and university guests.

Knowledge Skills and Abilities

Must be able to type at a minimum rate of 200 wpm. Must possess a high level of attention to detail and accuracy; have excellent listening/comprehension skills, a solid grasp of English grammar, vocabulary, and punctuation. Must possess knowledge of Realtime software, technology, computer systems and equipment and the ability to generate an instant transcript. Must be able to adjust to a wide spectrum of needs and possess a high degree of linguistic, cognitive, and technical skill. Must possess a general knowledge of Deaf culture. Must stay current with technical terminology and software. Must have the ability to accept an assignment with regard to skill level, topic familiarity, setting, and consumer awareness. Must work effectively with consumers. Must adhere to industry-recognized Professional Code of Ethics and Standards of Professional Practice and Confidentiality. Must have oral communication skills to communicate diplomatically and effectively with co-workers, staff, and department staff. Must be able to work as part of a team through close collaboration with colleagues and coordinate with others. Must be able to work effectively and productively as part of a team. Must be able to establish and maintain cooperative working relationships and maintain a positive and respectful attitude. Must be able to consistently report to work on time, prepared to perform the duties of the position. Must have knowledge of standard work practices. Demonstrated commitment to advancing diversity and inclusion including evidence of equity mindedness in previous experience. Experience with utilizing an equity lens in employment practices and respectful interactions with others.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to graduation from a court reporting school and a minimum of six months experience providing real-time captioning services required, preferably in a higher education setting. Realtime Captioners/CART must complete a Court Reporting Training Program.

Division

Division of Student Affairs

ACPA’s 2024 Most Promising Places to Work in Student Affairs

Compensation

The salary range for this classification is $19.37 - $194.60 per hour.

Time Base

Hourly/intermittent on call temporary position for up to one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Hourly Interpreter/Real Time Captioner/Computer Aided Transcriber

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.