Job Summary

This position is responsible for all academic support services for designated state support and self-support Master of Business Administration (MBA) programs and Master of Science (MS) graduate programs including, but not limited to, on-line admission processes, academic counseling, probation counseling, and monitoring of academic progress to meet degree requirements. Works directly with applicants, matriculated graduate students, program alumni, College of Business (COB) faculty and other administrators, the Center for International Education, the Career Development Center, Enrollment Services, and the College of Professional & Continuing Education (CPaCE).

Key Responsibilities

• Graduate Admissions - Uses the COB Graduate Programs Salesforce system, WebAdmit, and CSLink reports to track applicants that submit applications through the CAL STATE APPLY application system. Updates all relevant material for the Cal State Apply application system to ensure applications meet COB Graduate Programs requirements.
• Graduate Student Advising and Support - Advises potential applicants about the most appropriate CBA Graduate Program. Guides students with financial aid questions to appropriate CSULB offices. Advises students about college and university requirements.
• Cohort Administration - Prepares cohort calendars. Provides student support such as letters for employers, etc., including CPT and OPT requirements. Provides class rosters to teaching faculty.
• Course Scheduling - Prepares and submits course proposals to CPaCE. Works with program directors, department chairs, and Associate Dean for the stateside scheduling of classes including assignments of instructors and class capacities.
• Office Administration - Collects program information and provides support for the Graduate Program Director as needed. Manage student assistants when assigned.

Knowledge Skills and Abilities

Demonstrates the ability to strategically plan and manage recurring Advisory Board activities while also initiating and advocating for innovative programs that enhance engagement. Brings relatable insight as a business administration-trained professional, fostering trust and connection with graduate students through shared academic and professional experiences. Effectively serves as a project manager for events and initiatives led by the Graduate Alumni Association and Graduate Business Association, driving meaningful participation from both students and alumni. Coordinates efforts between alumni and GBA stakeholders and professionally represents the COB Graduate Office across the university and in external settings.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services program areas required.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

COB MBA Fee

Classification

Student Services Professional III

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,540 - $7,893 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY                                                                    

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.